7 Key Takeaways

  1. All employees need to be on board.
  2. Employees will model behavior they see, not suggestions they read.
  3. It is equally important that Food Safety Culture be a top – down AND bottom – up initiative. Remember, line level employees will live the culture and execute every time they work. They are on the front lines and are invaluable to ensure that the food safety practices are being followed but are also practical on a day-to-day basis.
  4. Food Safety Culture is What Happens When No One is Looking
  5. Training and Knowledge do not mean Behavioral Change
  6. When evaluating employees, stay focused on the actions, not the person executing the action. Evaluations should be performance based not personality based.

License

Building a Food Safety Culture in a Food Service Operation Copyright © by Patricia Bowman, MS., FSM., CHE., CSFS. All Rights Reserved.

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