Chapter 11. Risk Management and Legal Liability
Original author & revisions: Don Webster
Learning Objectives
- Define the concepts of risk and risk management
- Apply the four core steps of a risk management process to a tourism operation
- Identify potential liabilities and develop mitigation strategies to minimize the impact of these liabilities
- Identify the four elements of a negligent action and common defences to negligence
- Describe the components of a valid contract under Canadian contract law
- Assess the statutory requirements for a tourism or hospitality operator as required in BC
- Demonstrate a working knowledge of occupational health and safety in tourism
